The IT function is an essential part of any business committed to being efficient, relevant and effective in today’s overly competitive market. IT has evolved over the years. However, small and medium-sized companies and organizations lack the necessary resources to employ talented resources to manage their IT needs. To remain competitive and have confidence in your technology investment health, VINCOVI is ready to earn your trust as its Managed IT Partner.
Managed IT services refer to bundled programs where an organization outsources its IT services and support needs to a third-party. VINCOVI offers serveral EssentialCARE plans that are tailored to meet your IT consulting needs including areas such as server and network, security, backups, desktop, and service desk.
Our team of experts manages all your infrastructure needs, such as: server health, network health, storage/memory health, network administration, 24×7 monitoring and alerting, service uptime and continual optimization for the client requirements.
The majority of software applications are Software Subscription and are hosted in the cloud. VINCOVI has experience in most business applications and knows what it takes to ensure businesses are buying the right product, is setup correctly in the beginning and ensures there are limited surprises from the vendors. VINCOVI also compliments our clients through assistance with contract negotiations and budgeting in this area.
This offering is one of our comprehensive services that involve storage, computing, network, bandwidth, and backups. Our expert cloud infrastructure team also designs service virtualization for software, apps, and operating systems. This is one of our most common solutions for businesses operating locally in and around major centres.
Keeping your business protected requires more than just off the shelf software. Our managed workstation solution delivers enterprise class anti-virus, patching, and alerting and is maintained 24/7 by our Network Operations Center, keeping your business secure while saving you money.
To ensure a high level of customer satisfaction, we conduct regular surveys to measure against our established service level commitments. We compare the satisfaction ratings against industry averages and our peers to benchmark our performance.
VINCOVI brings this consistent level of engagement to its clients in Calgary, Airdrie, Olds, Drumheller, Carstairs, Three Hills and across Alberta as well as Kelowna and the Okanagan Valley in BC.
If you are looking for managed IT support for small businesses, mid-scale enterprises or large organizations, it’s critical to determine the criteria for your needs. Knowing what to look out for in a third-party technology solutions provider is crucial. Remember, investing in a managed IT services provider is a long-term project. You want to deal with reliable IT support providers who will make your investment worthwhile.
Here is why you should work with us:
Our Managed IT team is available round the clock to ensure that your issues are addressed fast and in real-time. VINCOVI’s current technician response time is within 15 minutes for critical issues and outages.
We give you a flexible pricing model that meets your the company’s financial level and value expectations.
We have more than 100 years of combined experience in the tech solutions industry. VINCOVI’s team collaborates with you to understand your problems and expectations. We then work out a solution that best meets your needs to either reduce expense, increase revenue or reduce risk.